Department of Neighborhoods Launches Bilingual Phone Messaging Service

“Neighborhood Updates” notify residents of
COVID-19 recovery resources and essential city services

 The Department of Neighborhoods (DON) announces Neighborhood Updates, a new way for Houstonians to stay informed of COVID-19 recovery resources, essential city services, and seasonal advisories via telephone voice and text messages in English and Spanish.

The new service is especially catered to seniors, persons with disabilities who require communications by voice or text, and residents who prefer information in Spanish.

As the city fights the coronavirus pandemic, Neighborhood Updates will give priority to notifications about COVID-19 testing, health safety practices, and recovery resources.

Subscribe to Neighborhood Updates!
The public is invited to subscribe to Neighborhood Updates! To subscribe, call 3-1-1.  Subscribers have the option of receiving voice messages or texts in English or Spanish.

Neighborhood Updates is an initiative of DON, administered in partnership with the Office of Emergency Management and Houston 3-1-1, a division the Administration and Regulatory Affairs Department.  Through this initiative, the department aims to build stronger connections to people and communities by connecting them to a wide range of programs and services offered by city departments.

For more information, call the Department of Neighborhoods at 832-393-0832 or visit